Website Acclivial Travellers Escapade Limited
Customer Service Representative
The Acclivial Travellers Escapade Limited is a travel agency offering international travel services ranging from visa Processing, flight bookings, vacations, school services, birth services, etc.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
- Build positive and productive relationships with clients’ for business growth.
- Provide client support and handle client communications effectively.
- Manage and close client businesses to achieve profitability.
- Maintain existing clients’ and generate new clients to achieve sales revenue goals.
- Making sales and achieving sales target.
- Understand client needs and customize existing business programs to meet their needs.
- Address clients’ concerns promptly and professionally.
- Inform clients’ about company products, services and promotions.
- Provide response to clients enquiries on all official social media pages.
- Ensure that client requests are handled timely and accurately.
- Develop new strategies to improve client satisfaction.
- Maintain up-to-date knowledge about company products and services.
- Providing strategic and analytic solutions to clients’ problem to ensure clients’ maximum satisfaction
- Provide support to other departments in the company to ensure that all staff preserves relations with clients.
- Conducting sales/business reviews using CRM.
- Candidates should possess an HND / B.Sc qualification.
- 2 – 3 years work experience.
- A goal oriented team player with leadership skills.
- Proficient in Microsoft applications.
- Outstanding organizational and time-management skills.
- Excellent verbal, written communication and interpersonal skills.
- Effective Problem-solving and decision-making aptitude
- Excellent Social Media Skills.
- Personal Credibility.
To apply for this job please visit jobsinnigeria.careers.